Friday, September 19, 2008

Countdown to Dell

Because the problem I am having with Dell Computers has not been resolved, I'm going to log their lack of action.

Tuesday - automated call saying part has been shipped.

Wednesday, 11(ish) a.m - automated call saying part is delayed because of inclement weather.

Thursday, 11:14 a.m. - automated call left voice mail saying technicians are too busy today and will call you Friday before noon to make an appointment.

Friday, 11:12 a.m. - automated call saying our technicians are too busy again today, we'll call back on Monday before noon with an estimated time we will be able to fix your problem.

1 comment:

~grits~ said...

My gawd - whatta nightmare w/Dell!!

My new desktop is a Dell but knock wood, so far, so good (whew!) I dont have your patience.

My laptop is an Acer and I really like it + the price was good too!

My first laptop was from HSN and it never worked right from the get-go. Never again......