Because the problem I am having with Dell Computers has not been resolved, I'm going to log their lack of action.
Tuesday - automated call saying part has been shipped.
Wednesday, 11(ish) a.m - automated call saying part is delayed because of inclement weather.
Thursday, 11:14 a.m. - automated call left voice mail saying technicians are too busy today and will call you Friday before noon to make an appointment.
Friday, 11:12 a.m. - automated call saying our technicians are too busy again today, we'll call back on Monday before noon with an estimated time we will be able to fix your problem.