Friday, August 22, 2008

Dell's Customer Service or lack thereof

I just spent 40 minutes on hold waiting for Dell Customer Service, and I am not a satisfied customer.

February 2007, I recommended a Dell computer from QVC to a friend of my mom. Betty Lou paid for a three year in-home warranty, which cost over $300. She does not use the internet. Mostly, she uses the computer to play games, so she really doesn't need an ISP, so when she moved she didn't transfer her service.

Anyway, now there is a problem which they determined to be drivers and she told me to go on my computer, download the new drivers onto a CD, and transfer them to her computer. Plus, it took over 30 minutes to determine that it was a driver problem. Hello, why pay for an extended warranty when Dell doesn't honor it.

The kicker for me is that for the whole 40 minutes I was on hold, they kept advertising their enhanced warranty that guarantees a two minute hold time and a representative based in North America. Nice customer service Dell, way to get return customers. I will never buy a Dell product, ever.

I'm so happy with my Toshiba, when it broke they actually sent someone out to fix it.

Monday, August 4, 2008

Hedgerow socks in Crystal Palace Silk Yarn

I love this pattern, I love this yarn, I'm not sure why I never finished these socks. Now that I've pulled the socks out of hibernation to finish them for the Ravelympics, I hate them. Maybe it's the magic loop method, maybe it's that they've been sitting around for too long, but this yarn is not working for these socks.

I think they need a stretchier yarn or DPNs or smaller ribbing at the top, whatever it is, they are not working for me. Frog? Finish? Change the yarn? Give up? DQ myself from the WIP Wrestlers?

If I finish, I'll never wear them and I hate to waste this yarn. Help!!!

Sunday, August 3, 2008

Meet The Press

I'm sorry Tom Brokaw, but I still miss Tim Russert. Of course, I still miss Cokie Roberts and Sam Donaldson on This Week, so the problem may be mine and not yours. I just hope that NBC will take the viewers into account before they hire a replacement. In fact, I'd like to see a variety of hosts before they make the final decision.

My suggestions of people I'd like to see try out:

  • Andrea Mitchell
  • Chuck Todd
  • Richard Engel
  • David Shuster
  • Mike Barnicle
  • Rachel Maddow
  • David Gregory
  • Maria Shriver
  • Aaron Brown
  • Matt Lauer

People I do not want to see in Tim Russert's chair are:

  • Joe Scarborough
  • Dan Abrams
  • Tucker Carlson
  • Keith Olbermann
  • Tom Brokaw
  • Brian Williams
  • Chris Matthews

NBC please don't screw up my Sunday mornings.

Friday, August 1, 2008

The Road to Socialism

I started a pair of socks using this yarn this week, but the pattern just isn't working for me. Too many ladders and purls, so I'm starting over. In fact, I've already frogged.

I love the way the yarn knits up, even if I'm not an orange person. Plus I like the name and have to wonder about the person who thought of naming yarn "The Road to Socialism". Obviously someone with an excellent sense of humor.